01 · ReceiveAnswer. Listen. Confirm.
A phone voice agent can handle approved menu questions and collect order requests. Servers can use push-to-talk dictation, or offer a guest an opt-in assisted ordering conversation.
Repeat the order back for confirmation before submission. Route uncertain questions and exceptions to a person.
02 · RouteThe right ticket.
The right station.
With a supported POS connection, confirmed items and modifiers can become structured tickets for the existing KDS workflow—preserving table, seat, course and order identity.
Track acceptance and delivery status, flag duplicate or failed submissions, and keep the team’s existing ordering path available.
03 · CoordinateTime the course.
Connect the chef.
Staff can scan a ticket QR code or give a confirmed voice command to request a course fire, hold, pickup or status update. Route special requests to the chef and return an acknowledged answer to the server.
Kitchen-approved prompts support service timing; the kitchen retains control of firing and changes.
04 · AssistA waiter on your phone.
A table QR code can open menu assistance, pairing suggestions, service requests and order-status questions. Answers use the restaurant’s approved menu and current information.
Allergy and dietary questions go to trained staff for confirmation. Guest requests and recommendations never silently change a ticket.
Start with one restaurant.
One supported connection.
Pilot a staff-confirmed voice order and kitchen acknowledgement on a defined menu. Then test phone intake, QR coursing and guest assistance against real service requirements.
Scope starts with the POS and KDS provider, available APIs, menu and modifier mapping, permissions, staff workflow and fallback process.
Explore the hospitality pilot
Tell us your restaurant type, current POS and KDS, and the handoff you want to improve.
Discuss restaurant coordination →Proposed segment. Vendor access, integrations, voice behavior and operational performance require validation. No named POS or KDS compatibility is claimed.